SUPPORT

We are just a call away! Technology is ever-growing and so is your system. Designing systems that can be built on for the test of time requires updates and upgrades. While our systems are designed simplify your day, we do understand that \shit\ happens. We pride ourselves on being available and attentive. We will respond within 24 hours.

* Members have access to same day appointments, emergency calls and visits when available. Within 24 hours guaranteed.

MEMBER CARE

Annual Support

Basic

Included with each
Novatum system

  • Unlimited Training within the first year after install

  • Tech Support for
    Novatum designed systems

  • Phone Support to diagnose and fix most problems

Premier

$450

  • Includes all BASIC Benefits

  • Priority In-Home &
    Phone Support for
    Novatum Systems

  • Discounted System Designs & Site Visits

  • 5% Off Select Products

Premium

$2400

  • Includes all PREMIER Benefits

  • Your go-to Tech Support for all Tech Needs

  • 10% Off Select Products

  • Quarterly Maintenance Visits

1 YEAR LIMITED WARRANTY

  • Repair or replace defective products sold and installed by NOVATUM (Restrictions Apply)

  • 24 Hours or less Response time for systems that are down.